Your tasks/ roles and responsibilities, also including skills and knowledge you developed.

Ø Bump in/ Out: This consisted of doing the following:
Moving and setting up tables and chairs
Moving life sized artworks
Putting up signs and flags
Loading and unloading vans
Setting up information booths.

Injuries that can result from incorrect lifting and manual handling can also be very serious. So it was important in this part of the event for me to know the proper ways to lift. This could save me a great deal of pain and misery from a sprained back. So, as a volunteer, it was necessary for me to read the organizer’s Lifting Information sheet with which I had been provided.


Ø Event Surveys: We conducted surveys during events to gain and give feedback from festival goers. This involved interacting with the crowd to find out what they thought and how they felt about the festival. The organisers planned a prize draw to encourage as many people as possible to do the questionnaire. They could either fill in with us or we would give them a copy to fill in later in the festival, to be handed in at the information booth at the end of the day.
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In this role the volunteer had a lot of interaction with public, therefore they needed to be attentive and concentrate on what was being said. We suggested our opinions on where to go and what going on. We listened what the public asked then gave feedback straight away.


Ø Work shop assistants: Here we helped prepare art and craft material required for kite making and flying.

To be successful in this area the volunteer needed to collaborate with parents and children to gain all information required. It was most important that the assistants should clearly described the kite-making and flying information, so that the volunteer and the guest could have a shared understanding of any concerns or questions. In some cases the volunteer needed to use body language to make clearer misunderstood answers.


Ø Traffic control: In this role we needed to ensure a consistent flow of traffic. We also needed to direct traffic to parking access/ egress and to prevent people from parking in reserved or clear areas.

In this area we needed to concentrate on what was being said and to use clear and simple language to convey on the message. We needed to be aware that we should not talk too quietly. In some cases the volunteer needed to use body language to make clearer misunderstood instructions..


Ø Festival Information booth: At the information stand I have provided information about activities including show times and locations.